[lfce] Candidate Handbook V1.3 2015.3.20 7a50

The Linux Foundation Certification Candidate Handbook for

Linux Foundation Certified System (LFCS) & Linux Foundation Certified System Engineer (LFCE) Version 1.3 Effective March 20, 2015

Email: [email protected] Mail: 660 York Street, Suite 102 San Francisco, CA 94110 Phone/Fax: +1 415 723 9709 Web: http://training.linuxfoundation.org/certification

Copyright © 2014 The Linux Foundation. All rights reserved.

Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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Table of Contents OVERVIEW ............................................................................................................................................... 4 ABOUT THE LINUX FOUNDATION CERTIFICATION PROGRAM .......................................................................... 4 SCOPE OF CERTIFICATIONS ...................................................................................................................................... 4 CANDIDATE REQUIREMENTS ............................................................................................................ 5 TESTING EQUIPMENT: HARDWARE AND ENVIRONMENT .................................................................................. 5 Hardware Compatibility Check ......................................................................................................................5 CANDIDATE IDENTIFICATION AND AUTHENTICATION ....................................................................................... 5 ELIGIBILITY ................................................................................................................................................................ 6 AGE .............................................................................................................................................................................. 6 ACCOMMODATIONS FOR SPECIAL NEEDS ............................................................................................................. 6 STATEMENT OF NON-­‐DISCRIMINATION ................................................................................................................ 6 CERTIFICATION AND CONFIDENTIALITY AGREEMENT ....................................................................................... 7 EXAM REGISTRATION .......................................................................................................................... 7 EXAM FEES ................................................................................................................................................................. 7 REFUND POLICY ......................................................................................................................................................... 8 Refund Process .......................................................................................................................................................8 DISTRIBUTION SELECTION ...................................................................................................................................... 8 MY PORTAL.............................................................................................................................................. 9 STATUS SETTINGS FOR CERTIFICATIONS .............................................................................................................. 9 EXAM PREP CHECKLIST......................................................................................................................................... 10 for Exam ..............................................................................................................................................10 Check System Requirements..........................................................................................................................10 Schedule Exam ....................................................................................................................................................11 Canceling or Rescheduling .........................................................................................................................................................11

Get Candidate Handbook................................................................................................................................12 Name..........................................................................................................................................................12 Important Tips ....................................................................................................................................................12 Take Exam.............................................................................................................................................................12 EXAM INFO ................................................................................................................................................. 12 CERTIFICATION INFO ................................................................................................................................ 13 EXAM DESCRIPTION ...........................................................................................................................13 LAUNCHING EXAM .................................................................................................................................................. 14 Reporting Issues with Launching Exam...................................................................................................14 EXAM CONSOLE FORMAT ...................................................................................................................................... 15 Guidelines and Tips for Use of the Help Center .....................................................................................15 Guidelines and Tips for Use of the Content ................................................................................15 Guidelines and Tips for Use of the Linux server terminal.................................................................16 DURATION OF EXAM .............................................................................................................................................. 16 LANGUAGE ............................................................................................................................................................... 16 EXAM SCORING AND NOTIFICATION ................................................................................................................... 16 Exam Results -­‐ ...........................................................................................................................................17 Exam Results -­‐ No ....................................................................................................................................17 Exam Rescoring Requests...............................................................................................................................17 RETAKE POLICY ...................................................................................................................................................... 18

Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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EXAM RULES AND POLICIES ................................................................................................................................. 18 Testing Location Policy ...................................................................................................................................18 Rules During Exam............................................................................................................................................18 Policy on Warnings and Exam Terminations ........................................................................................19 Policy on Tools and Resources during Exams........................................................................................19 EXAM MISCONDUCT ............................................................................................................................................... 20 CERTIFICATES AND CERTIFICATION ............................................................................................21 CERTIFICATE ........................................................................................................................................................... 22 CERTIFICATION VERIFICATION TOOL ................................................................................................................. 22 CERTIFICATION EXPIRATION ............................................................................................................................... 22 CERTIFICATION REVOCATION .............................................................................................................................. 22 CERTIFICATION RENEWAL REQUIREMENTS ..................................................................................................... 23 PROFESSIONAL CODE OF CONDUCT ..............................................................................................24 EXAM PREPARATION .........................................................................................................................25 EXAMINATION CONTENT OUTLINE ..................................................................................................................... 25 STUDYING FOR THE EXAM .................................................................................................................................... 25 OTHER RESOURCES ................................................................................................................................................ 26 APPEALS .................................................................................................................................................26 APPEALS POLICY ..................................................................................................................................................... 26 APPEALS DECISIONS .............................................................................................................................................. 26 COPYRIGHT............................................................................................................................................27 CUSTOMER .........................................................................................................................27

Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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Overview About The Linux Foundation Certification Program The Linux Foundation is a non-profit consortium dedicated to fostering the growth of Linux. Founded in 2007, The Linux Foundation sponsors the work of Linux creator Linus Torvalds and is ed by leading Linux and open source companies and developers from around the world. The Linux Foundation’s Certification Program was created in response to a need in the marketplace for Linux-based certification that is performance-based, available anywhere in the world, and distribution-flexible. With these as its guiding principles, The Linux Foundation developed exams intended to certify the foundational skills of a Candidate and allow them to build on that foundation with additional credentials for the particular distributions they find themselves using.

Scope of Certifications The Linux Foundation offers a broad, distribution-flexible certification program that allows s to demonstrate their competence in a hands-on, command-line environment. The purpose of the Linux Foundation Certified System (LFCS) and Linux Foundation Certified System Engineer (LFCE) Certifications is to provide assurance that Certificate holders have the skills, knowledge and competency to perform the responsibilities of Linux system s and Linux system engineers. To achieve Certification, a Candidate will need to a performance-based Exam using their choice of 3 available distribution options: CentOS, openSUSE, or Ubuntu. For exam security, candidates need to their identity and are monitored by a proctor during the exam session via streaming audio, video, and screensharing feeds. The screensharing feed allows proctors to view candidates' desktops (including all monitors). The audio, video, and screensharing feeds will be stored for a limited period of time in the event that there is a subsequent need for review. Certification is issued upon a Candidate ing the required Exam. Linux Foundation Certified System (LFCS) Certification focuses on the skills required to do basic to intermediate system istration from the commandline for systems running Linux. Linux Foundation Certified System s are knowledgeable in the operational of Linux systems and services. They are responsible for first line troubleshooting and analysis, and decide when to escalate issues to engineering teams. Candidates who pursue this Certification are required to be proficient in the content domains and competencies listed at http://training.linuxfoundation.org/certification/lfcs.

Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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Linux Foundation Certified Engineers (LFCEs) possess a wider range and greater depth of skills than Linux Foundation Certified System s. LFCEs are responsible for the design and implementation of system architecture. They provide an escalation path and serve as Subject Matter Experts (SMEs) for the next generation of system istration professionals. Candidates who pursue this Certification are required to be proficient in the content domains and competencies listed at http://training.linuxfoundation.org/certification/lfce.

Candidate Requirements Testing Equipment: Hardware and Environment Exams are delivered online and closely monitored by proctors via webcam, audio and remote screen viewing. Candidates must provide their own front-end hardware to take exams, including a computer with: • Chrome or Chromium browser • reliable internet access • webcam • microphone The workstation on which the hardware (i.e. desktop or laptop) is placed must, aside from the required hardware, reveal a clean surface with no obstructions overhead or underneath. Candidates should ensure that their webcam is capable of being moved in case the proctor requests that the Candidate pan their surroundings to check for potential violations of exam policy. •

If multiple Candidates are taking an exam at the same time in one location, then at least four feet (1.2 meters) of empty space on all sides must be enforced or privacy partitions must be installed.

Hardware Compatibility Check Candidates should run the compatibility check tool provided by the Exam Provider to that their hardware meets the minimum requirements. The tool is located at https://www.examslocal.com/ScheduleExam/Home/CompatibilityCheck. (At this time, only Chrome and Chromium browsers are ed.)

Candidate Identification and Authentication Candidates are required to provide government-issued photo identification before the Exam can be launched (see section on Exam Experience). Any current, nonexpired government ID containing Candidate’s photo and full name of Candidate in Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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the Latin alphabet may be used for identity verification. Examples of acceptable forms of government-issued photo ID include, but are not limited to: • port • government-issued driver’s license/permit • national identity card • state- or province-issued identity card If you have questions about whether your photo ID is acceptable please : [email protected].

Eligibility Candidates must test as an individual. Certification is only available for natural persons, not corporations or other legal entities.

Age Candidates must be 13 years of age or older to be eligible for testing or Certification. Candidates under the age of 13 years old are considered underage minors and are not eligible for testing or Certification even with parental consent. The Linux Foundation reserves the right to impose additional restrictions to comply with local data protection laws.

Accommodations for Special Needs If a Candidate has special needs that need to be taken into during Exam istration, they must notify The Linux Foundation at least two weeks in advance so any accommodating measures can be arranged.

Statement of Non-Discrimination The Linux Foundation endorses the principles of equal opportunity. Eligibility criteria for Certification as a Linux Foundation Certified System (LFCS) and a Linux Foundation Certified Engineer (LFCE) are applied equally to all individuals regardless of age, race, religion, gender, national origin, veteran status, or disability.

Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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Certification and Confidentiality Agreement Candidates are required to accept the of The Linux Foundation Certification and Confidentiality Agreement located at https://training.linuxfoundation.org/go/cert and confidentiality. This is a legallybinding agreement that applies to all Exams. Acceptance and adherence to this agreement is required in order to be exposed to the Exam and to be officially Certified. Candidates must first accept the and conditions of The Linux Foundation Certification and Confidentiality Agreement during the registration process and again prior to testing. Failure to accept the of this Agreement will result in a terminated Exam and forfeiture of the entire Exam fee.

Exam Registration To for an Exam, go to the webpage for the desired Certification Exam – LFCS: http://training.linuxfoundation.org/certification/lfcs LFCE: http://training.linuxfoundation.org/certification/lfce Click the for Exam button. Candidates will be prompted to or create a Linux Foundation ID as the first step. Candidates will then be prompted to select a Linux distribution for their Exam, enter payment information, and read and accept the and Conditions for Exam Registration and The Linux Foundation Certification and Confidentiality Agreement. When registration is successfully completed, Candidates will be redirected to My Portal, where they can view the next steps required to schedule and take their Exam. (Eligibility to schedule and take an Exam expires 12 months from the date of registration.) Candidates will also receive an Order Confirmation email for their Exam Registration purchase and will receive an Exam Instructions email.

Exam Fees The cost per Exam is $300 USD. Only credit card payment can be used for payment of Exam fees. All major credit cards will be accepted. Volume discounts are available for companies with multiple Candidates. Please the Linux Foundation for more information: [email protected]

Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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Refund Policy Candidates have up to three (3) business days following payment of Exam registration fees or up to 24 hours prior to a scheduled Exam reservation, whichever comes first, to request a full refund on Exam registration fees. Refunds will not be given and rescheduling will not be allowed in event of noshows or if Exam is terminated early or could not be started on time due to Exam misconduct.

Refund Process Candidates should first check that they are eligible for a refund per the refund policy and then follow the appropriate process below to request a refund: •

•

Candidates who have not yet scheduled an Exam reservation: [email protected] and provide the order number, Linux Foundation ID, and Exam title on the Exam registration. **The Linux Foundation cannot issue a refund if there is an Exam reservation scheduled in the system.**

Distribution Selection During the registration process, Candidates will be prompted to select a distribution for their Exam environment from these three choices: CentOS 6.4, openSUSE 13.1, or Ubuntu 14.04. A Candidate may change their selected distribution as often as they wish before the Exam is scheduled. Once an exam is scheduled, Candidates can only change the selected distribution by submitting a distribution change request form up to three (3) business days before a scheduled Exam reservation. (Look for the Change Distribution link in the Exam Info .) Candidates will receive a confirmation if their Distribution Change Request can be honored. Until such confirmation, Candidates should assume their Distribution Change Request is not processed and their selected distribution for the Exam has not been changed.

Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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My Portal Candidates can access My Portal at any time by going to http://training.linuxfoundation.org/portal or by clicking on the My Portal menu item from http://training.linuxfoundation.org/. Once a Candidate has logged into My Portal, they will be able to view the status of their Certification efforts under the Certifications tab, as well as to receipts for Exam registrations. Use the blue Refresh button located to the right of “Certification Status” to pull in recently made changes or if the window has been left open for an extended time. (Certain changes may require several minutes to populate, such as date and time for newly scheduled Exam reservations.)

Status Settings for Certifications Each Certification – LFCS or LFCE – listed in the Certifications tab of the Portal will have its status displayed to the far right. The status settings that may appear for Certifications include: Status

Description

Not Certified - for Exam

has not yet ed for a Certification Exam. Use the “ for Exam” link to for an Exam and start the process towards getting Certified.

Items Pending

has ed for a Certification Exam, but still needs to complete items towards getting Certified. When this status is on, an Exam Prep Checklist will be presented on the left that guides the through the remaining items requiring completion. An Exam Info will be presented on the right that provides more details on an Exam as the steps in the Exam Prep Checklist are completed (e.g. distribution selected, Exam date and time, Exam results, etc.).

Not ed

has taken the Exam but their exam score was below the score required to . An Exam Info containing details on the Exam taken will be presented and a link to “Re-” for the Exam is provided.

Active

has achieved or renewed Certification and expiration of Certification has not yet ed. Certificates and Badges for the specific Certifications in Active status will be available for .

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Expired

achieved or renewed Certification previously, but the Certification has since expired.

Revoked

’s Certification has been revoked.

Exam Prep Checklist If the Exam Prep Checklist is displayed, it indicates a Candidate has ed for an Exam, but not yet taken the Exam. Candidates should use the Exam Prep Checklist to review and complete the steps necessary to take the Exam. When items in the checklist have been completed, a green checkmark will appear next to the item. Red crosses indicate items which remain to be completed. The items on the Exam Prep Checklist include the following: for Exam Check System Requirements Schedule Exam Get Candidate Handbook Name Important Tips Take Exam

for Exam for Exam will already be checked as complete when the Exam Prep Checklist is presented.

Check System Requirements Candidates must check that the system on which they plan to take their Exam meets the minimum requirements for taking the Exam. Clicking on the Check System Requirements link in the Exam Prep Checklist will direct a Candidate to a Compatibility Check Tool. The Candidate should use that tool to determine if their system meets the minimum requirements or if anything is needed to bring their system up to the required specifications. The portal cannot determine the results of the Compatibility Check Tool; it can only determine if the Candidate has accessed the tool by clicking on the Check System Requirements link provided in the Exam Prep Checklist. If the Compatibility Check Tool reveals that a Candidate’s system does not meet minimum requirements, it is the Candidate’s responsibility to bring their system up to

Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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the necessary specifications or to procure a system that does meet the minimum requirements before they take their Exam. Candidates may access the Check System Requirements link even after it has been marked as complete. This allows Candidates to re-check a system after changes have been made or to check new systems.

Schedule Exam Use the Schedule Exam link to be directed to the Exam Proctoring Partner’s scheduling site. Candidates will be prompted to authenticate via their Linux Foundation ID . Once authenticated and logged in, Candidates may search for the Exam by Exam title, code (LFCS or LFCE) or Sponsor Name (The Linux Foundation) and they can then select from available Dates and Times* for an Exam reservation. (The scheduling site uses the time zone that is set in the Candidate’s web browser.) Candidates will also be prompted to use the Check Compatibility Tool to confirm that their system meets minimum requirements needed for the Exam, and to read and accept the of The Linux Foundation Certification and Confidentiality Agreement. Once all steps have been completed successfully, the Exam reservation will be confirmed. Email notification will be sent to the Candidate regarding their confirmed Exam reservation. (Candidates who have setup exclusive email whitelists should add InnovativeExams.com to their list of acceptable domains.) *Please note that exams require a 24-hour lead time to allow for preparation of the virtual machines, so the earliest possible reservation date will be the following business day. Additionally, the latest date possible in the scheduling calendar is three (3) months out. If a later reservation is desired, Candidate will need to wait until their desired date is less than 3 months out to schedule.

Canceling or Rescheduling Once Candidates have scheduled an Exam reservation, they may cancel or reschedule the reservation up to 24 hours before the start time of the reservation. Reservation changes are not possible when 24 hours or less remain before the start time. No-shows forfeit the money paid for an Exam registration. Candidates should refer to the Cancel and Reschedule Instructions provided in the Exam reservation confirmation email from the Exam Proctoring Partner, or follow the steps below: • • •

Go to the Exam Proctoring Partner’s site as listed in the Exam Reservation Confirmation email Click on "My Exams" Click on the scheduled Exam and then click on Cancel or Reschedule button

Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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Get Candidate Handbook All Candidates are expected to read and familiarize themselves with the Candidate Handbook. Click on Get Candidate Handbook to access the Handbook. Once the link is clicked on, the item is marked as completed. Candidates may access the Candidate Handbook link even after it has been marked as completed. This allows Candidates to re- or review the Candidate Handbook at later dates if needed.

Name Candidates must click on the Name link to ensure that the First and Last Name listed on their Linux Foundation ID matches their government-issued photo ID. Make sure these values do not change before the Exam has been taken. The First and Last Name attached to a Linux Foundation ID are provided to the Exam Proctor so that Proctors can the identity of the Candidate against the government-issued photo ID presented by Candidate.

Important Tips Candidates are encouraged to review the list of top tips for a smooth Exam experience.

Take Exam Once a Candidate has completed the necessary steps in the Exam Prep Checklist, the Take Exam link will be made available in the Checklist. At the time of their scheduled reservation, Candidates may click on this link to to the Exam Proctoring Partner’s site. (As an alternative, Candidates may also click on the link provided in the Exam Reservation Confirmation and Reminder emails provided by the Exam Proctoring Partner.) Once logged in, click on My Exams and select the Exam from the left margin to get started.

Exam Info The Exam Info in My Portal provides the following details on a specific Exam registration, as well as links to perform certain actions for the Exam: • •

Receipt: receipt for the Exam registration Distribution: the distribution that the Candidate has selected for their Exam will be displayed here o “Change Distribution” link: Candidate may use the “Change Distribution” link located in the Exam Info to change a

Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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•

• •

Distribution selection before an Exam Date has been scheduled or to request a change to their Distribution selection after an Exam Date has been scheduled. See Distribution Selection for more information. Exam Date: once a Candidate schedules an Exam reservation, the date and time of that reservation will be displayed here; if Candidate has not yet scheduled an Exam, “Unscheduled” will be displayed o “Schedule Exam” link: Candidate may use the Schedule Exam link to access the Exam Proctoring Partner’s scheduling site in order to schedule an Exam Date. o “Take Exam” link: on the scheduled Exam date and time, the Candidate may use the Take Exam link to to their Exam session on the Exam Proctoring Partner’s site. My Score: the score that the Candidate earned on the Exam Score Needed to : the minimum score needed to the Exam

Certification Info When a Candidate has ed an Exam and successfully achieved Certification, a Certification Info will be made available to the Candidate in My Portal. The Certification Info provides the following details on the Candidate’s Certification: • • • • • •

Certificate ID Number: this is the ID number listed on the Candidate’s Certificate Achieved/Renewed On: this is the date that the Candidate achieved or if applicable, renewed their Certification Expires On: the date on which Candidate’s Certification is scheduled to expire My Score: the score that the Candidate earned on the Exam they ed to achieve Certification Score Needed to : the minimum score needed to the Exam Actions o Certificate o Certification Badges o Badge Usage Guidelines o Exam Receipt

Exam Description Certifications from the Linux Foundation require the Candidate to use the command line to demonstrate their competencies across the specified domains. Exams are delivered entirely online and closely monitored by proctors via webcam, audio, and remote screen viewing. This gives Candidates the freedom to take their Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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exam at the place and time of their choosing (subject to meeting the conditions stipulated in Candidate Requirements section of this document).

Launching Exam At the time of a Candidate’s scheduled Exam reservation, the Candidate can to My Portal and click on the Take Exam link to be directed to the Exam Proctoring Partner’s site. (Candidates may also go to the URL provided in the confirmation and reminder emails from the Exam Proctoring Partner.) The Candidate will be prompted to authenticate via their Linux Foundation ID . Once authenticated and logged in, the Candidate should click on My Exams, select the appropriate Exam listed in the left margin, and click the Launch Exam button (see Reporting Issues with Launching Exam). Clicking the Launch Exam button will open the Exam Console in a new browser tab and the Candidate may then close all other tabs and browsers. Once in the Exam Console, the Candidate will be prompted to: • • •

•

share their screen connect their microphone and webcam present valid government-issued photo ID that matches the name listed on the Exam reservation (the Proctor will request that Candidate hold up their ID to the webcam) read and accept the Exam Rules and the and conditions of The Linux Foundation Certification and Confidentiality Agreement

Upon completing these items and when the Proctor has verified that the Candidate’s workstation environment and surroundings meet the requirements stipulated in Candidate Requirements, the Proctor will release the Exam so that the candidate can begin working. The countdown timer for the Exam does not start until the Proctor releases the Exam.

Reporting Issues with Launching Exam If the Launch Exam button does not appear or is not accessible within the 5-minute period following the Exam reservation’s scheduled start time, the Candidate should Innovative Exams using one of the following options: • •

“Online - Click here to get help” - this opens the chat function menu item in the top nav bar - call one of the phone numbers

The Candidate must at Innovative Exams within 15 minutes of the scheduled start time for their reservation to report the issue. Otherwise, they will be marked as a “No Show” for the Exam.

Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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Exam Console Format The Exam Console is composed of three sections: 1. Help Center (left) – houses a chat box to allow communication with the Proctor and buttons to Show Testing Rules or to End the Exam 2. Content (center) – contains Exam objectives (the exam questions, tasks, etc.); displays the countdown timer for the Exam at the top; and provides a drop-down navigation menu to jump between Exam sections 3. Linux Server Terminal (right) – that displays the terminal of a Linux server Candidates will need to perform the Exam objectives listed in the Content by executing command-line tasks on the Linux server terminal. Proctors will be able to see the Candidate’s desktop and view the Candidate through the webcam.

Guidelines and Tips for Use of the Help Center • •

•

To ask the Proctor a question during the Exam, use the Chat window on the Help Center . To review the Rules during the Exam, click on the Show Testing Rules button on the Help Center . If a Candidate is ready to end the Exam before the allotted time is up, they may do so by using the End Exam button in the Help Center . The Help Center will collapse after a 5 minutes of inactivity. To expand the , click the “Help Center” text in the top left.

Guidelines and Tips for Use of the Content •

•

Exam objectives can only be navigated linearly. Use the Next button at the bottom of the Content to move to the next objective, and use the Back button to move back one objective. Please note: there is a 2-second delay before Candidate can navigate to a different Exam objective Objectives are broken down into Sections. To jump to a different Section, use the Section Navigation drop-down menu near the top. Jumping to a new section puts the Candidate at the first objective for that section. o Tip: If you want to return to an objective that is one of the last in a section, you may find it quicker to jump to the section ahead and then use the Back button.

Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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Guidelines and Tips for Use of the Linux server terminal These instructions can also be pulled up during the Exam by typing “man lf_exam” in the command line. 1. Root privileges can be obtained by running 'sudo -i'. 2. Rebooting of your server IS permitted at anytime. 3. Do not stop or tamper with the Gate One process as this will END YOUR EXAM SESSION. 4. Do not block incoming port 8080/t. 5. Use Ctrl+Alt+W instead of Ctrl+W. Ctrl+W is a keyboard shortcut that will close the current tab in Google Chrome. 6. Copy and paste with Ctrl+C & and Ctrl+V are not ed in your exam terminal, nor is copy and pasting large amounts of text. To copy and paste limited amounts of text (1-2 lines) please use: • For Linux: select text for copy and middle button for paste (or both left and right simultaneously if you have no middle button). • For Mac: ⌘+c to copy and ⌘+v to paste. • For Windows: Ctrl+Shift to copy and Shift+Insert to paste. 7. Installation of services and applications included in this exam may require modification of system security policies to successfully complete. 8. Only a single terminal console is available during the exam. Terminal multiplexers such as GNU Screen and tmux can be used to create virtual consoles.

Duration of Exam Candidates have 2 hours to complete an Exam. As Candidates proceed through the Exam, a countdown timer is displayed at the top of the Content . The countdown timer does not start until Proctor has released the Exam to Candidate (see Launching Exam).

Language The Exams are offered in English.

Exam Scoring and Notification Exams are scored automatically, usually within 24 hours of completion. Results will be emailed within three (3) business days to the Candidate at the email address provided during Exam registration. Results will also be made available on My Portal.

Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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Exams are graded for results. There may be more than one way to perform an objective on an Exam and unless otherwise specified, the Candidate can pick any available path to perform the objective as long as it produces the correct result. The Linux Foundation will use statistical analyses of Exam data (“Data Forensics”) to identify patterns indicative of test fraud including cheating and piracy. The Linux Foundation reserves the right to invalidate an Exam score and Certification result if review of an Exam record reveals scoring inaccuracies (attributable to The Linux Foundation or the Exam Proctoring Partner) or response patterns indicative of possible misconduct or measurement error. If The Linux Foundation determines that an Exam score is invalid due to issues that are beyond the control of the Candidate, the Candidate will be advised of options to retake the Exam at no charge.

Exam Results - Upon ing an Exam and if all other requirements for Certification have been met, Candidates will be granted the Certification relevant to the Exam. For Example, ing the LFCS Exam means a Candidate will be granted LFCS Certification. Formal notice of successful Certification from The Linux Foundation will be emailed within 3 business days of meeting program requirements. The notice will provide a Certificate ID number and include a pdf copy of the Certificate, in addition to instructions on accessing additional Certification Marks.

Exam Results - No For exams taken after March 1, 2015, one (1) free retake per Exam purchase will be granted in the event that a ing score is not achieved and Candidate has not otherwise been deemed ineligible for Certification or retake (see Retake Policy). Instructions will be provided in the Exam Results notification on how to redeem the free retake. After the free retake, Candidates may and pay to take the Exam again, with no discount given for such additional retakes. Candidates may also wish to consider taking optional training to help them prepare for the Certification Exam.

Exam Rescoring Requests Candidates may make a request for an Exam to be rescored up to 5 days following the date on which the Exam was taken. The fee for rescoring an Exam is $50 USD and may be paid via credit card. Rescoring requests should be made via email to certification@linuxfoundation and must include the Candidate name, Linux Foundation ID, Exam title, and date Exam was taken.

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If the rescoring results in a change from No to on the Exam, the rescoring fee will be refunded.

Retake Policy Candidates who have not been deemed ineligible for Certification may retake an Exam as soon as they wish, with or without corresponding training. For exams taken after March 1, 2015, one (1) free retake per Exam purchase will be granted in the event that a ing score is not achieved and Candidate has not otherwise been deemed ineligible for Certification or retake. After the free retake, Candidates may and pay to take the exam again, with no discount given for such additional retakes.

Exam Rules and Policies Candidates MUST start their exam no later than 15 minutes after the scheduled start time. If a candidate does not start their exam within 15 minutes of the scheduled start time, they will be automatically marked as a no-show and no refund or rescheduling will be allowed. (See Reporting Issues with Launching Exam) Before the Exam can be released, Candidates are presented with rules regarding their testing location and candidate conduct during the Exam, and with the policy on warnings and Exam terminations. The Proctor cannot release the Exam until the Candidate has indicated that they have read, understood and accept these rules.

Testing Location Policy • • • • •

Room must be quiet, private and well lit Bright lights or windows should not be positioned behind the Candidate Testing from public spaces such as coffee shops, stores, etc. is not allowed No one other than the Candidate can be present in the room Desk must be clear of all notes and electronics

Rules During Exam •

• •

Candidate should review the Exam content instructions that are presented in the command line terminal; Candidate can also type “man lf_exam” in the command line to view instructions again at any time during the Exam Candidate is not allowed to communicate with anyone other than the Proctor during the Exam Candidate is not allowed to leave their desk or step out of view of the webcam, unless they have been granted specific permission by the Proctor

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• • • • • • • •

Candidate is not allowed to eat, drink, or chew gum Candidate is not allowed to wear any electronic device in their ears, on their face or on their body* Candidate is not allowed to navigate away from the Exam console screen Candidate is not allowed to have other applications or browser tabs/windows running except the one on which the Exam is being shown Candidate is not allowed to look away from their Exam console screen for extended periods of time Candidate must refrain from making excessive and/or repetitive noise Candidate is not allowed to write or enter input on anything (whether paper, electronic device, etc.) outside of the Exam console screen. Candidates must comply with any requests from the Proctor. If Candidate fails to comply, the Exam will be terminated *unless medically necessary

Policy on Warnings and Exam Terminations Certain kinds of violations will result in a warning from the Proctor, while certain other violations result in IMMEDIATE TERMINATION OF THE EXAM WITHOUT WARNING. If a warning is issued by the Proctor, the Exam will be paused until the Candidate is able to amend or resolve the observed violation. If a Candidate is found to be in violation of the same rule more than twice or is found to be in violation more than four times on any combination of rules, the Exam will be terminated immediately. The following actions will result in IMMEDIATE TERMINATION OF THE EXAM WITHOUT WARNING: • • • • •

Candidate refuses to comply with a Proctor request Candidate is observed to be copying Exam content, whether with software, external device(s), manual transcription, or other means Candidate steps out of view of the webcam for extended amount of time without the Proctor’s permission Someone other than the Candidate is observed to complete or assist with any part of the Exam A discrepancy exists between the input on a Candidate’s screen and the Candidate’s observed activity

Policy on Tools and Resources during Exams The following resources are allowed during the Exam as long as they are used by Candidate to work independently on exam objectives (i.e. not used for 3rd party assistance or research) and are accessed from within the Linux server terminal on

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which the Exam is delivered (resources that cannot be accessed from within the terminal are not allowed): • Man pages • Documents installed by the distribution (i.e. /usr/share/doc/) • Packages that are part of the distribution (may also be installed by Candidate if not available by default) The following resources are forbidden during the Exam: • External web pages • Text-based email clients • Browsing the Internet using installed tools such as Vim or Emacs • Communications with other Candidates or outside resources • Use of devices other than the Exam desktop • Notes • Documentation • Notepads • Course manuals • Devices external to computer on which they are taking the Exam, including but not limited to: mobile phones, PDAs, wearable computers, smart glasses, smart watches

Exam Misconduct Candidates engaging in Exam Misconduct will not be allowed to complete the Exam or receive an Exam result. Such Candidates may also be barred from taking any other Linux Foundation Certification Exam and if applicable, may have their Linux Foundation Certification withdrawn. Refunds will not be given and rescheduling will not be allowed if an Exam is terminated early or could not be started on time due to Exam misconduct. Misconduct may, at any time, result in application of sanctions. Examples of Exam Misconduct include but are not limited to: • Failing to comply with the Exam Rules and Policies • Disseminating actual Exam content by any means, including, but not limited to, web postings, formal or informal test preparation or discussion groups, chat rooms, reconstruction through memorization, study guides, or any other method, as well as providing Exam content or information to any person not expressly authorized by Linux Foundation to receive such content or information (including but not limited to a Linux Foundation employee who is not part of the Certification Program staff). • Copying or otherwise transferring, modifying, making derivative works of, reverse engineering, decompiling, disassembling, or translating any Exam or any part thereof. • Seeking and/or obtaining unauthorized access to Examination materials (this includes using recollections of others of materials from previous

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• •

•

• • • • • • • • • • • •

istrations of any Exam, a.k.a. braindump material, and/or any unauthorized publication of Exam questions with or without answers) Using falsified or altered Certificates, score reports, or other documents or electronic media to misrepresent Certification status Allowing another person, or an organization in which you are not actively involved, to use your Certification credentials to obtain employment or promotions Providing falsified information, documentation or statements as a means of a false identity, false address or solicitation of someone to take a test on another's behalf Giving, receiving, or obtaining unauthorized assistance during the Examination or attempting to do so Making notes of any kind during the Exam, whether on paper or via digital means Possession of non-authorized items during the Exam Providing or accepting improper assistance on your Exam or Exams taken by others Removing or attempting to remove Exam material (in any format) Intentionally or otherwise repeatedly causing a disturbance of any kind during the Exam Tampering with the Exam server and its environment or attempting to use it for any function other than taking a Linux Foundation Exam Modifying and/or altering the results and/or score report for this Exam or any other Exam record Using computer scripts to for Exams Misconduct as determined by Data Forensics (see “Exam Scoring and Notification”) Failing to adhere to any Linux Foundation or Exam Provider policy, procedure, rule, or instruction Otherwise violating the of The Linux Foundation Certification and Confidentiality Agreement

Certificates and Certification Certified Candidates (“Certificants”) receive a Certificate ID number and a Certificate indicating their successful completion of the requirements necessary to achieve the title, LFCS or LFCE, indicated on their Certificate. Certifications expire 24 months from the date that a Certificant successfully es their Certification Exam, unless revoked earlier for cause or Certificant successfully completes Certification renewal requirements. The primary method for confirming the status of a Certification is to use The Linux Foundation’s Certification Verification Tool.

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While their Certification status is active, • LFCS Certificants may use the term Linux Foundation Certified System to refer to themselves • LFCE Certificants may use the term Linux Foundation Certified Engineer to refer to themselves • Certificants may use the Marks (e.g. badges) applicable to their Certification on their stationery, business card, personal Web site, etc., to indicate their status

Certificate The LFCS and LFCE Certificates list the following information: • Name of the Candidate who obtained the Certificate • Title of Certification (e.g. Linux Foundation Certified System ) • Certificate ID number • Date of Completion (i.e. date Exam was ed)

Certification Verification Tool The Linux Foundation provides a verification tool on its website that allows s (e.g. potential employers or clients) to validate the status of an individual’s Certification. To submit a query on this verification tool, a must enter the Certificate ID number and the Last Name listed on the Certificate of a successfully certified individual. (The Last Name must be entered exactly as listed on the Certificate, including any special characters.) The result for a successfully submitted query will include the full name of Certificant, Certification title and status (active/inactive), and the date that the Certification was achieved.

Certification Expiration Certifications expire 24 months from the date that the Program Certification requirements are met by a Candidate. Certificants must meet renewal requirements prior to the expiration date of their current Certification in order to maintain active Certification. If Certification renewal requirements are not completed before the expiration date, Certification will be revoked.

Certification Revocation The Linux Foundation will revoke Certification if you fail to comply with Certification renewal requirements. In addition, The Linux Foundation may, in its sole discretion, Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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revoke any and all Certifications you may have earned, and permanently ban you from earning future Certifications, under any of the following circumstances: • Threatens to harm, bully or in any way harass any Linux Foundation or Exam Proctoring Partner employee or contractor (whether verbally or in writing, including through electronic communications or external web postings); • Breaches the and conditions of The Linux Foundation Certification and Confidentiality Agreement; • Is determined by The Linux Foundation to have undertaken or participated in Exam Misconduct or violated the Professional Code of Conduct; • Has been convicted of a crime that The Linux Foundation deems, in its sole discretion, in any way harms or affects The Linux Foundation’s or the Program’s reputation, goodwill or security; or • Has lost or settled a civil case in which The Linux Foundation is the plaintiff and the claim arose from any alleged damage to The Linux Foundation, its brand, goodwill or reputation.

Certification Renewal Requirements Candidates may renew Certification by completing one of the renewal requirement options below. Renewal requirements must be completed prior to the expiration of a Certification. Any renewal requirements completed before the Renewal Date of a Certification will not carry over to the new period. Options to meet Certification renewal requirements: •

Achieve a higher-level Certification. When using a higher level of Certification to extend lower-level Certifications, the expiration date of lowerlevel Certifications will extend to the expiration date of the higher Certification. The date that the expiration date is extended becomes the Renewal Date for those lower-level Certifications. For example, if you have one year left on your LFCS Certification and you earn LFCE Certification, then both your LFCS and LFCE certifications will expire 24 months from the date you achieved the LFCE certification. The date on which your LFCS Certification has its expiration date extended becomes the Renewal Date for your LFCS Certification.

•

Complete at least 16 hours of Continuing Education. Certificants must complete the hours required before the expiration date of their Certification and will need to submit an Application for Continuing Education Credit to receive credit towards renewal. Certificants who complete the necessary Continuing Education requirements before the expiration date will have their Certification extended for an additional 24 months on the expiration date of their Certification. For example, if your LFCS Certification expires on January 25, 2015 and you complete Continuing Education requirements on October 1, 2014, your LFCS Certification will be extended for an additional 24 months on January 25, 2015. The expiration date for Certification is extended to

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January 25, 2017 and January 25, 2015 becomes the Renewal Date for your Certification. Continuing Education courses include: •

•

Advanced courses from The Linux Foundation’s Developer and/or Enterprise curriculum (designated with a Linux Foundation course code of 300 or higher, e.g. LFD320 or LFS426). Approved training from another provider, e.g. from a Linux Foundation Authorized Training Partner or from an established Linux training provider such as Red Hat, Oracle, IBM, HP, SUSE and other similar programs.

Candidates who have completed Continuing Education from The Linux Foundation or from another provider will be required to submit an Application for Continuing Education Credit. Please [email protected] for the Application.

Professional Code of Conduct Candidates, before and after Certification, shall: • •

•

• • •

• •

Perform duties with objectivity, due diligence and professional care. Access private information on computer systems only when it is necessary in the course of technical duties. Maintain the privacy and confidentiality of information obtained in the course of your activities unless disclosure is required by legal authority. Such information shall not be used for personal benefit or released to inappropriate parties. Provide service in your areas of competence, being honest and forthright about any limitations of their experience and education. Maintain competency in your respective fields and agree to undertake only those activities you can reasonably expect to complete with the necessary skills, knowledge and competence. Strive to ensure the necessary integrity, reliability, and availability of the systems for which you are responsible. Design and maintain each system in a manner consistent with the purpose of the system to the organization. Inform appropriate parties of the results of work performed including the disclosure of all significant facts known to you that, if not disclosed, may distort the reporting of the results. Not engage in deceptive financial practices such as bribery, double billing, or other improper financial practices. Obey all laws governing your work, unless, in exceptional circumstances, such compliance is inconsistent with the public interest.

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•

•

•

•

•

Promote no interest adverse to your employer or client, unless a higher ethical concern is being compromised; in that case, inform the employer or another appropriate authority of the ethical concern. Avoid entering into conflicting obligations with one client, such as obligations of confidentiality, availability for work, or otherwise, which conflict with obligations to another client. Not unlawfully discriminate or knowingly permit unlawful discrimination on the basis of race, national origin, sex, sexual orientation, religion, age or disability in: (1) hiring, promoting, discharging, or otherwise determining the conditions of employment of any person; or (2) accepting or terminating representation of any client. Identify, document, and report significant issues of social concern, of which you are aware, in software or related documents, to the employer or the client. Ensure that you have no other professional or contractual obligations that are inconsistent with this Code of Conduct.

Exam Preparation Examination Content Outline An overview of domains and competencies for the Linux Foundation Certified System and Linux Foundation Certified Engineer Exams can be found in the Exam Details section of the following webpages: LFCS: http://training.linuxfoundation.org/certification/lfcs LFCE: http://training.linuxfoundation.org/certification/lfce

Studying for the Exam The Linux Foundation’s Certification Exams are performance-based, which means the only way to ‘study’ for them is to practice, practice, practice. The overview of domains and competencies listed for each Certification Exam provides guidance on the topics covered in an Exam. Candidates are encouraged to gain as much handson experience as possible in order to build mastery using the command line (since the Exam terminal does not use the Graphical Interface). As indicated in Other Resources, there are many forums, both online and offline, which prospective Candidates may find useful in building skills on their chosen distribution. Some Candidates, especially those who are newer to Linux, may also find it valuable to complete a formal training course. The Linux Foundation provides optional test Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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preparation courses that cover the relevant material. These are prepared by an independent team using the publicly available content outline for Exams. They do not claim to provide specific coverage of Exam items, nor do they claim to make it faster, cheaper or easier to the Exam. Candidates may also choose training from 3rd-party training providers, all of whom have access to the same content outline as the Linux Foundation course development team.

Other Resources The Linux Foundation's Certification Preparation Guide provides a list of free and paid resources to help Candidates prepare for Exams. While by no means exhaustive, it provides several options for Candidates to consider if they are looking to strengthen their knowledge and experience in certain areas. A free copy of the guide is available at http://training.linuxfoundation.org/-free-certificationprep-guide.

Appeals Appeals policy In the event that sanctions are imposed, e.g. for Exam Misconduct, Candidates will have thirty (30) calendar days from the date of their notification letter to file an appeal. A Certification Appeals Submission Form will also be provided. If the Candidate believes they have valid grounds for an appeal, they may complete the submission requirements for the Certification Appeals Submission Form and submit it as instructed. Incomplete submissions and submissions received after the thirty (30) calendar period will not be considered. If The Linux Foundation determines that a written request for appeal is filed within the allowable time and follows required guidelines for consideration, and the original sanction decision is upheld by The Linux Foundation, such appeal and the information submitted by the Candidate will be forwarded to the Linux Foundation Certification Appeals Committee for consideration.

Appeals Decisions You may expect to receive a written response from The Linux Foundation within ninety (90) calendar days after the Appeals Committee meets. Decisions rendered by the Appeals Committee are final. Linux Foundation Certification Candidate Handbook – Version 1.3 (2015.3.20) For current version, go to https://training.linuxfoundation.org/go/candidate_handbook

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Copyright All Exam questions are the property of The Linux Foundation and are protected by copyright. Most national laws provide severe civil and criminal penalties for the unauthorized reproduction, distribution, or exhibition of copyrighted materials.

Customer For questions regarding The Linux Foundation’s Certification Program, please visit the page at http://training.linuxfoundation.org/certification/certificationinformation-and-faq. If your question is not answered there, you may submit a ticket by sending an email to [email protected].

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